Frequently Asked Questions

The (FAQs) are designed to provide quick answers to common inquiries about our services, processes, and patient experience. Take a moment to browse through them. You may find the information you need right away.

DheLiver is a delivery app built to reduce stress. It connects you to trusted riders, gives clear updates, and helps your package move safely from pickup to drop-off. It’s made for students, freelancers, and business owners who want delivery to feel simple, not frustrating.

You can send everyday items like documents, food, clothes, gadgets, gifts, and small business orders. If it can be safely carried on a bike, DheLiver can help move it. We focus on normal, real-life deliveries people struggle with daily.

DheLiver starts in selected cities and grows gradually. We focus on places where deliveries are stressful and unreliable. As more riders and users join, we expand to more areas. Our goal is to work well first, not rush everywhere at once.

You open the app, enter pickup and drop-off details, describe your package, and request a rider. You’ll see updates as things move forward. No long calls. No chasing riders. Just clear steps that help you send items with less stress.

Delivery time depends on distance, traffic, and rider availability. Short trips move faster, longer ones take more time. What matters is that you get updates, so you’re not guessing. You’ll know when a rider accepts and when your package arrives.

Delivery cost depends on distance and location. You see the price before confirming, so there are no surprises later. No sudden changes. No confusion. You know what you’re paying for and can decide before moving forward with the delivery.

Yes. You can track your delivery from start to finish. You’ll see when a rider accepts, when they’re moving, and when your package arrives. This helps reduce anxiety and cuts down on endless calls asking, “Where are you now?”

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